Just thought id follow up on this. I did try replacing all the ram, made no difference. A lot of wasted money there
The card still does not work properly.
Everytime I restart the PC (usually because windows MAKES me to finish updates or things I just installed) the graphics card fails. The PC tries to start but it cant.
So I have to pull the whole unit out, connect a monitor to the onboard graphics and restart
Then I get the usual "Please wait while we try to repair your PC" message. This obviously returns "unable to resolve problem"
I have to restart again, boot all the way into windows. Shut the PC down again. Swap the monitor back over and boot up again (And this does not ALWAYS work, therefore I have to repeat the steps)
Strange thing though. I have 3 monitors, if I leave the other two plugged in while I do this, they infact DO turn on. I thought you couldn't run the graphics card and onboard at the same time?
Saying that though, this is temper mental too. I thought of just connecting one of the monitors to it and leaving it there. But sometimes THAT screen doesn't turn on? Its plugged in now and not working, yet when I went to work it was?
So after that horrible technician telling me that I just didn't know what I was doing, apparently she doesn't either
then I read about the retailer...
http://en.wikipedia.org/wiki/PC_World_(retailer)PC World has attracted criticism in a number of areas. Common complaints include:
Failure to honour statutory responsibilities under the Sale of Goods Act (see controversies below)
Promotion of goods with misleading or incorrect information (see false advertising below)
Promotion of extended warranties (also known as insurance and support packages)[3]
Customers are required to use out-sourced, local rate telephone support for hardware issues or premium rate telephone lines (£1/minute, except for set-up which is 75p/minute) for software issues, unless an extended warranty has been purchased[4][5]
Overcharging for repairs and lack of technical competence among technicians from seven sampled stores[6]
In 2005, a Which? survey ranked PC World joint last for customer satisfaction.[7] In 2006 PC World attempted to get away from its reputation for having sales staff on up to 20% commission who would therefore use high pressure sales tactics with its "One Team" marketing campaign.[8] This involved adverts in major newspapers claiming staff no longer received commission, however this claim is misleading. Staff now receive a bonus based on the performance of the entire store as a whole (up to £200[citation needed]), meaning that pay is still linked to performance. The bonus is also based on other non-monetary metrics, such as customer satisfaction. To compensate the 275 highest earners under the old scheme for reduced bonuses, their basic pay was raised by 16% from around £11,000 to around £13,000 per year.[9]
In response to the perception that PC World staff are often young and lacking in knowledge and communications skills, in 2007 a set of e-learning courses called "The Power of Knowledge" were completed by 6,000 staff[10] and the results were incorporated into their Christmas bonuses as an incentive for staff to improve their knowledge.
In January 2008 a survey for Which? revealed that PC World was ranked in the bottom ten retailers in the UK.[11]
I really don't understand why this acts in such a manner. Im thinking im gonna have to take it to a professional but they have quoted £150! (like $200)
Any advice guys? Im clearly not gonna be able to sort it myself, Im not confident the people at the store have the brain capacity either. Im totally stumped. PC was only bought in February. I am seriously thinking about demanding a return but the unit DOES function without this graphics card. Despite me being very clear with the staff at sale that I NEEDED to upgrade that particular feature as it was subpar...
They told me "no problem, pop any card from the store in and it will go straight away, loading up the windows graphics drivers until you could install the nvidea ones"